Terms of Use

Last updated: October 5, 2026

Effective date: 5.10.2026

These Terms of Use (“Terms”) govern your access to and use of the rafi.id website and related services (the “Site” or “Platform”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Who May Use the Site

There are two types of users:

• Users: individuals who access the Platform to search for and view information about businesses, products, services, projects, and other content.
• Partners: professionals or companies in the construction, architecture, design, furnishing, hospitality, and related sectors that create profiles to present their business, products, services, projects, or other professional information.

Currently, Users may browse publicly available information, while Partners may create accounts and publish content.

The Platform is intended primarily for professional and business-related use.

2. Partner Registration and Review

• Registration is currently free during the MVP stage.
• Partners can create an account and publish their company profile directly on the Platform.
• To maintain the quality and reliability of the Platform, rafi.id reviews Partner profiles and published content and may take action where necessary to ensure they meet these Terms and our content standards.
• We may request additional information or supporting documents where reasonably necessary to verify information provided in a Partner profile.
• Partners are responsible for ensuring that all information they provide is accurate, current, complete, and not misleading.
• Only legitimate businesses and professionals may create Partner profiles.
• The company does not need to be registered in Indonesia unless Indonesian law requires such registration for the relevant activity.
• Where a particular activity requires a professional license, permit, certification, or other authorization, the Partner is responsible for obtaining and maintaining the necessary authorization.

The appearance of a Partner profile on rafi.id does not constitute a certification, endorsement, or guarantee of the Partner, its services, products, qualifications, or claims by rafi.id.

Following registration, rafi.id may update, restrict the visibility of, suspend, deactivate, or remove a Partner profile or any of its content if it does not meet these Terms, applicable law, or rafi.id’s reasonable content and quality standards.

This may include, in particular, information or content that:

• is false, misleading, materially inaccurate, incomplete, or materially outdated;
• misrepresents the Partner’s identity, business, experience, qualifications, licenses, products, services, projects, affiliations, or professional capabilities;
• promotes illegal, unauthorized, fraudulent, or deceptive activities;
• infringes intellectual property, privacy, publicity, or other rights of third parties;
• presents third-party projects, products, photographs, credentials, or other materials in a manner that falsely suggests ownership, authorship, involvement, or affiliation;
• contains content that is irrelevant to the purpose or professional scope of the Platform;
• contains images or other materials that are technically defective, excessively low-quality, misleading, inappropriate, or otherwise fail to meet rafi.id’s reasonable content and presentation standards;
• contains duplicate or substantially repetitive listings, spam, or excessive promotional material;
• is primarily intended to manipulate search results, rankings, recommendations, traffic, or visibility on the Platform;
• may reasonably harm the integrity, reliability, security, professional quality, or reputation of the Platform; or
• otherwise violates these Terms or applicable law.

Where appropriate, rafi.id may contact the Partner and provide an opportunity to correct or update information or content. However, we may take immediate action where reasonably necessary to protect Users, third parties, or the Platform.

3. Platform Use

• rafi.id is currently an informational platform and digital catalog.
• The Platform is not a marketplace and does not currently facilitate or process transactions, payments, orders, or contracts between Users and Partners.
• Any communication, negotiation, purchase, contract, payment, or other transaction between a User and a Partner takes place independently of rafi.id and is solely between those parties.
• Users and Partners may not use the Site for unlawful, misleading, fraudulent, deceptive, or abusive purposes.
• Users are responsible for conducting their own due diligence before relying on information published on the Platform or engaging with any Partner.

4. Partner Content

Partners are solely responsible for all information, text, photographs, videos, logos, trademarks, project materials, descriptions, and other content they upload or publish (“Partner Content”).

Partners must ensure that their Partner Content:

• is accurate, current, and not misleading;
• complies with applicable laws and regulations;
• does not infringe the rights of any third party; and
• is relevant to the Partner’s business and appropriate for the professional nature of the Platform.

By submitting Partner Content to rafi.id, the Partner grants rafi.id a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, adapt, format, edit, translate, and use that content for the operation, presentation, improvement, marketing, and promotion of the Platform and rafi.id.

This license continues for as long as the relevant Partner Content remains on the Platform and for a reasonable period thereafter where necessary for backups, archival purposes, legal compliance, or legitimate business records.

Partners represent and warrant that they have all rights, licenses, permissions, and consents necessary to submit and authorize the use of their Partner Content as described above.

rafi.id may moderate, edit, format, reposition, reduce visibility of, or remove Partner Content at its discretion where reasonably necessary to maintain the accuracy, functionality, quality, consistency, or professional presentation of the Platform.

5. Prohibited Activities

You may not:

• use the Platform to post false or misleading claims;
• impersonate another individual, company, or organization;
• misrepresent your identity, ownership, qualifications, licenses, professional experience, products, services, projects, or affiliations;
• upload content that infringes third-party intellectual property, privacy, publicity, or other rights;
• upload or distribute unlawful, fraudulent, defamatory, abusive, or otherwise prohibited content;
• circumvent or interfere with Platform moderation or security measures;
• create duplicate accounts or listings for the purpose of manipulating Platform visibility;
• use automated systems, scraping tools, bots, or similar methods to access, collect, copy, or systematically extract data from the Platform without our prior written permission;
• attempt to gain unauthorized access to the Platform, accounts, systems, or data;
• introduce malware, malicious code, or other harmful technology;
• interfere with or disrupt the operation, security, or availability of the Platform; or
• use the Platform in a manner that may reasonably damage the reputation, integrity, or professional character of rafi.id.

6. Intellectual Property

The Site and all materials provided by rafi.id, excluding Partner Content, are owned by or licensed to rafi.id and are protected by applicable intellectual property laws.

This includes, without limitation, the rafi.id name, trademarks, logos, visual identity, website design, interface, text, graphics, databases, compilation and organization of information, software, and other Platform materials.

You may access and use the Platform for its intended purpose.

You may not copy, reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit any part of the Platform without our prior written permission, except where expressly permitted by applicable law.

The compilation, arrangement, and structure of information available on rafi.id constitute part of the Platform and may not be systematically copied or reproduced.

7. Third-Party Websites and Services

The Platform may contain links to third-party websites, services, or resources, including websites operated by Partners.

These links are provided for convenience and do not constitute an endorsement, recommendation, or guarantee by rafi.id.

We do not control and are not responsible for the availability, content, privacy practices, security, products, services, or activities of third-party websites.

Any interaction or transaction between you and a third party is solely between you and that third party.

8. Partner Relationships and Transactions

rafi.id does not act as an agent, broker, representative, distributor, reseller, contractor, or intermediary for Partners unless expressly stated otherwise in a separate written agreement.

Listing a Partner on the Platform does not create a partnership, joint venture, agency, employment, franchise, or other legal relationship between rafi.id and that Partner.

rafi.id is not a party to and does not control contracts, negotiations, payments, deliveries, warranties, disputes, or other dealings between Users and Partners.

Any decision to engage a Partner or purchase or use its products or services is made by the User at the User’s own discretion and risk.

9. Disclaimer of Warranties

The Platform is provided “as is” and “as available.”

To the extent permitted by applicable law, rafi.id makes no warranties, express or implied, regarding:

• the completeness, accuracy, reliability, or currentness of information published on the Platform;
• the identity, qualifications, licensing, reputation, quality, legality, or reliability of any Partner;
• the quality, availability, suitability, legality, or performance of products or services listed by Partners;
• uninterrupted or error-free access to the Platform;
• the continued availability of any particular Partner, listing, product, service, or content; or
• any outcome resulting from your interaction with a Partner.

The Platform is intended to provide information and facilitate discovery. Users should independently verify information that is important to their decisions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, rafi.id and its owners, directors, employees, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, reputation, data, or goodwill arising out of or relating to:

• your use of or inability to use the Platform;
• information or content provided by Partners or other users;
• your interaction, communication, contract, transaction, or dispute with any Partner or third party;
• unauthorized access to or alteration of your content or data;
• interruptions, errors, or technical failures of the Platform; or
• any products or services provided by Partners.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

11. Indemnification

To the extent permitted by applicable law, a Partner agrees to indemnify and hold harmless rafi.id and its owners, directors, employees, contractors, and service providers from claims, liabilities, damages, losses, and reasonable costs arising from:

• the Partner’s breach of these Terms;
• Partner Content;
• the Partner’s violation of applicable law or third-party rights; or
• the Partner’s products, services, business activities, or dealings with Users.

This section is intended to apply primarily to Partners and does not limit any rights or remedies that Users may have under applicable law.

12. Termination and Suspension

We may restrict, suspend, deactivate, or terminate access to a Partner account or remove a Partner profile or content where we reasonably believe that:

• these Terms have been violated;
• applicable law has been violated;
• the account or content is fraudulent, misleading, unauthorized, or harmful;
• the Partner has provided materially false or misleading information;
• the Partner Content infringes third-party rights;
• the account or listing poses a risk to the integrity, security, or reputation of the Platform; or
• such action is otherwise reasonably necessary to protect the Platform, its Users, or third parties.

Where appropriate, we may provide notice and an opportunity to remedy the relevant issue before taking action. We may act without prior notice where immediate action is reasonably necessary.

You may stop using the Platform at any time. Partners may request closure of their account by contacting us at the email address below.

13. Changes to the Platform and These Terms

We may modify, suspend, discontinue, or change any part of the Platform, including features, categories, functionality, content requirements, and Partner services, at any time.

We may also update these Terms from time to time.

Changes will be posted on the Site and the “Last updated” date will be revised accordingly. Where required by applicable law, we will provide additional notice.

Your continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms.

14. Future Paid Services

Some features or services on rafi.id may become paid services in the future.

If we introduce paid services, the applicable pricing, scope, payment terms, and other conditions will be communicated to Partners before the relevant paid service is activated or charged.

These Terms do not themselves create any obligation to purchase paid services.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Indonesia.

To the extent permitted by applicable law, disputes arising out of or relating to these Terms or the use of the Platform shall be subject to the jurisdiction of the competent courts of Indonesia.

Nothing in these Terms prevents a party from seeking urgent or interim relief from a competent court where appropriate.

16. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it later.

These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and rafi.id regarding your use of the Platform.

Contact

Email: support@rafi.id

Website: www.rafi.id